Aviso legal
Last updated: 18 May 2026
Website Operator
This website, thecatwell.store, is operated by:
Steven Florian
Avenida do Santuārio 15
4715-616 Braga
Portugal
Contact: thecatwell@proton.me
Note: The Cat Well is currently operating as an individual sole trader in its pre-registration phase. A formal business registration number and VAT number will be added to this notice upon completion of business registration. This page will be updated accordingly.
Nature of Business
The Cat Well is an online retail store specializing in cat products and accessories. Products are fulfilled through a network of international supplier partners and shipped directly to customers worldwide.
Disclaimer of Liability
The information provided on this website is for general informational purposes only. While we make every reasonable effort to ensure the accuracy and currency of the content presented, we make no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, or availability of any information, products, or services on this site.
We are not liable for any loss or damage arising from your use of or reliance on any content on this website. All product use is at the customer's own risk. We are not the manufacturer of any products sold on this site and accept no liability for manufacturing defects or product failures beyond the scope of our Return & Refund Policy.
Intellectual Property
Original content on this website — including the brand name, logo, store copy, and original written content — is the property of The Cat Well. Unauthorized commercial use of this original content is prohibited.
Product imagery and descriptions may be sourced from third-party manufacturers and remain the intellectual property of their respective owners. The Cat Well does not claim ownership over third-party supplier content.
Privacy
The collection and processing of your personal data is governed by our Privacy Policy, available at https://thecatwell.store/policies/privacy-policy. By using this website, you consent to the terms of our Privacy Policy.
Online Dispute Resolution — European Union
If you are a consumer residing within the European Union and you have an unresolved complaint regarding a purchase made on this site, you have the right to use the EU Online Dispute Resolution platform to seek resolution.
The ODR platform is accessible at: https://ec.europa.eu/consumers/odr
Our contact email for ODR purposes is: thecatwell@proton.me
We are not obligated to participate in alternative dispute resolution procedures through a certified ADR body but will engage in good faith to resolve any consumer complaint directly before escalation.
Governing Law
This Legal Notice and the operation of this website are governed by the laws of the jurisdiction in which The Cat Well operates. For EU consumers, applicable mandatory consumer protection laws of your country of residence apply regardless of governing law.
Contact
For any legal notices, inquiries, or complaints: thecatwell@proton.me